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HIGH

CVE-2026-44633

CVE-2026-44633 — Live Helper Chat: REST API chat update accepts arbitrary chat fields across department boundaries

Live Helper Chat is an open-source application that enables live support websites. In 4.84v, the Live Helper Chat REST API chat update endpoint allows a REST user with lhchat/use to update a chat in a department they cannot read. The endpoint accepts arbitrary chat object fields, so the user can change the chat hash and status and then access or tamper with the chat through visitor/widget paths. The same write primitive can set operation_admin, which is later emitted as operator-side JavaScript.

Published Updated Sources: cvelistV5, GitHub_M

Triage

Is it exploited, how likely is exploitation, what does it touch, and how severe do the scoring sources call it.

Exploitation

Unreported

no source claims exploitation

EPSS

0%

chance of exploitation in 30 days

Affects

livehelperchat

livehelperchat

CVSS base

8.1

HIGH

CISA SSVC assessment

Three decision points CISA publishes for the CVEs it assesses · SSVC 2.0.3. A stakeholder decision, not a severity score.

CISA

Exploitation

PoC

none · proof-of-concept · active

Automatable

No

can an attacker script all four kill-chain steps

Technical impact

Total

partial · total control of the vulnerable component

Affected scope

The catalog records vendors and products as separate lists, not pairs, so which product belongs to which vendor is not something this page can say.

Vendors (1)

Products (1)

livehelperchat

Every base score collected

Sources score independently and disagree; each row says who scored it and under which version.

ScoreVersionSeverityExpl.ImpactSource
8.1CVSS 3.1HIGHcvelistV5

Weakness & attack patterns

  • CWE-863

Detection

Read off the CVSS vector and the weakness class. Starting points, not rules we have tested.

  • Search application, proxy, and WAF logs for requests touching /use, /widget.

References

1 on the record

Elsewhere on this site

Not in any source we poll

Listed rather than left blank: an empty field and an unmeasured one look identical on screen, and only one is a reason to look elsewhere.

  • No confirmed IOCs, IP addresses, domains, file hashes, or malware artifacts supplied.
  • No organization-specific asset inventory, compensating-control status, or patch deployment evidence supplied.
  • No exploit packet captures, log samples, or incident case IDs supplied.