CVE-2020-36926
CVE-2020-36926 — SmarterTools SmarterTrack 7922 -Information Disclosure
SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.
Published Updated Sources: cvelistV5, VulnCheck
Triage
Is it exploited, how likely is exploitation, what does it touch, and how severe do the scoring sources call it.
Exploitation
Unreported
no source claims exploitation
EPSS
1%
chance of exploitation in 30 days
CVSS base
7.5
HIGH
CISA SSVC assessment
Three decision points CISA publishes for the CVEs it assesses · SSVC 2.0.3. A stakeholder decision, not a severity score.
Exploitation
PoC
none · proof-of-concept · active
Automatable
Yes
can an attacker script all four kill-chain steps
Technical impact
Partial
partial · total control of the vulnerable component
Affected scope
The catalog records vendors and products as separate lists, not pairs, so which product belongs to which vendor is not something this page can say.
Vendors (1)
Products (1)
Every base score collected
Sources score independently and disagree; each row says who scored it and under which version.
| Score | Version | Severity | Expl. | Impact | Source |
|---|---|---|---|---|---|
| 7.5 | CVSS 3.1 | HIGH | — | — | cvelistV5 |
Weakness & attack patterns
- CWE-497
Attack patterns reported against this CVE. The ATT&CK techniques below are inferred from its weakness class.
- T1614System Language Discovery
Detection
Read off the CVSS vector and the weakness class. Starting points, not rules we have tested.
- Search application, proxy, and WAF logs for requests touching /Management/Chat/frmChatSearch.aspx.
References
4 on the record
- www.exploit-db.com/exploits/50328
exploit
- www.smartertools.com/
product
- www.smartertools.com/smartertrack
product
- www.vulncheck.com/advisories/smartertools-smartertrack-information-disclosure
third-party-advisory
Elsewhere on this site
- smartertoolsevery CVE for this vendor
- CWE-497other pages naming this weakness
Not in any source we poll
Listed rather than left blank: an empty field and an unmeasured one look identical on screen, and only one is a reason to look elsewhere.
- No confirmed IOCs, IP addresses, domains, file hashes, or malware artifacts supplied.
- No organization-specific asset inventory, compensating-control status, or patch deployment evidence supplied.
- No exploit packet captures, log samples, or incident case IDs supplied.