Privacy policy.

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells you about your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and definitions.

Interpretation.

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions.

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of the processing of Consumers’ personal information, that does business in the State of California.
• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to SOCRadar, 651 N Broad St, Suite 205 Middletown, DE 19709 USA. For the purpose of the GDPR, the Company is the Data Controller.
• Consumer, for the purpose of the CCPA, means a natural person who is a California resident.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country refers to: Delaware, United States.
• Data Controller, for the purposes of the GDPR, refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Sale, for the purpose of the CCPA, means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating a Consumer’s personal information to another business or a third party for monetary or other valuable consideration.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. For the purpose of the GDPR, Service Providers are considered Data Processors.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
• Website refers to SOCRadar, accessible from socradar.io.
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service. Under GDPR, You can be referred to as the Data Subject or as the User.

Collecting and using your personal data.

Personal data.

While using Our Service, we may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Usage Data

Usage data.

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, we may collect certain information automatically, including the type of mobile device You use, your mobile device unique ID, the IP address of Your mobile device, your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

Tracking technologies and cookies.

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, you may not be able to use some parts of our Service.
• Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service.
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Use of your personal data.

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased.
• To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication.
• To provide You with news, special offers and general information about other goods, services and events which we offer.
• To manage Your requests to Us.
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets.
• For other purposes: data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service.

We may share Your personal information in the following situations:

• With Service Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers in connection with any merger, sale of Company assets, financing, or acquisition.
• With Affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• With business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users.
• With Your consent: for any other purpose with Your consent.

Retention and transfer of your personal data.

Retention.

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer.

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. This information may be transferred to, and maintained on, computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place.

Disclosure of your personal data.

Business transactions.

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement.

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements.

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of your personal data.

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

Detailed information on the processing of your personal data.

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Analytics.

We may use third-party Service providers to monitor and analyze the use of our Service.

• Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. You can opt-out by installing the Google Analytics opt-out browser add-on. For more information: policies.google.com/privacy.

Email marketing.

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications by following the unsubscribe link or instructions provided in any email We send.

• Mailchimp is an email marketing service provided by The Rocket Science Group LLC. For more information: mailchimp.com/legal/privacy.

GDPR privacy.

Legal basis for processing personal data under GDPR.

We may process Personal Data under the following conditions:

• Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
• Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You.
• Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation.
• Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
• Public interests: Processing Personal Data is related to a task carried out in the public interest.
• Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

Your rights under the GDPR.

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights. You have the right under this Privacy Policy, and by law if You are within the EU, to:

• Request access to Your Personal Data, including a copy of the data We hold about You.
• Request correction of any incomplete or inaccurate Personal Data We hold about You.
• Object to processing of Your Personal Data, including for direct marketing purposes.
• Request erasure of Your Personal Data when there is no good reason for Us to continue processing it.
• Request data portability in a structured, commonly used, machine-readable format.
• Withdraw Your consent on using your Personal Data at any time.

Exercising your GDPR rights.

You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. We may ask You to verify Your identity before responding to such requests.

You also have the right to complain to a Data Protection Authority. If You are in the European Economic Area (EEA), please contact Your local data protection authority.

CCPA privacy.

This privacy notice section for California residents supplements the information contained in Our Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California.

Categories of personal information collected.

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. Below is a list of categories defined by the CCPA, collected from California residents within the last twelve (12) months.

Sources of personal information.

• Directly from You, through forms You complete or preferences You express.
• Indirectly from You, by observing Your activity on our Service.
• Automatically from You, through cookies set on Your Device.
• From Service Providers, the third-party vendors that help us operate or analyze the Service.

Use for business or commercial purposes.

We may use or disclose personal information for “business purposes” or “commercial purposes” as defined under the CCPA, including:

• To operate our Service and provide You with our Service.
• To provide support and respond to Your inquiries.
• To fulfill or meet the reason You provided the information.
• To respond to law enforcement requests and as required by applicable law.
• For internal administrative and auditing purposes.
• To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity.

Disclosure for business or commercial purposes.

In the last twelve (12) months we may have disclosed the following CCPA categories: Category A (Identifiers), Category B (Customer Records), Category F (Internet activity).

Sale of personal information.

As defined in the CCPA, “sell” and “sale” mean selling, renting, releasing, disclosing, transferring, or otherwise communicating a consumer’s personal information to a third party for valuable consideration. We may have shared in the last twelve (12) months: Category A, Category B, Category F.

Share of personal information.

We may share Your personal information identified above with: Service Providers, Our affiliates, Our business partners, and third-party vendors You authorize.

Sale of personal information of minors under 16.

We do not knowingly collect personal information from minors under the age of 16 through our Service. We do not sell the personal information of Consumers We actually know are less than 16 years of age, unless We receive affirmative authorization (the “right to opt-in”) from either the Consumer (13 to 16) or the parent/guardian (under 13).

Your rights under the CCPA.

• Right to notice: be notified which categories of Personal Data are collected and why.
• Right to request: request disclosure of Our collection, use, sale, or share of Your personal information.
• Right to opt-out: direct Us not to sell Your personal information.
• Right to delete: request deletion of Your Personal Data, subject to certain exceptions.
• Right not to be discriminated against for exercising Your rights.

Exercising your CCPA rights.

To exercise any rights under CCPA, contact Us:

• By email: info@socradar.io
• By visiting: socradar.io

Only You, or a person registered with the California Secretary of State authorized to act on Your behalf, may make a verifiable request. We will respond within 45 days of receiving Your verifiable request, extendable once by 45 days when reasonably necessary.

Do not sell my personal information.

You have the right to opt-out of the sale of Your personal information. Once We receive and confirm a verifiable consumer request, we will stop selling Your personal information.

The Service Providers we partner with may use technology that sells personal information as defined by the CCPA. To opt out of interest-based advertising:

• NAI: networkadvertising.org/choices
• EDAA: youronlinechoices.com
• DAA: optout.aboutads.info

Mobile devices: “Opt out of Interest-Based Ads” / “Opt out of Ads Personalization” on Android, “Limit Ad Tracking” on iOS.

Children’s privacy.

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from Our servers.

Links to other websites.

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, you will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this privacy policy.

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective, and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact us.