Brand protection and threat intelligence for retail and e-commerce.
Find the fake storefronts, counterfeit listings and impersonating accounts taking your revenue: and take them down, at a volume no manual team can review.
Someone is selling in your name today. We find them and take them down.
Fraudulent storefronts take orders for goods that never ship, counterfeit listings undercut your margin, gift card balances trade openly with no chargeback, and fake executive accounts harvest customer data. It arrives in thousands, not dozens, which is why the decision of whether an alarm should exist at all is made by an agent before it reaches your team.
What is actually going wrong, and what we do about it
Retail brand protection is the continuous detection and removal of infrastructure impersonating a brand: fraudulent storefronts, counterfeit listings, lookalike domains and fake social accounts: across the surface web, marketplaces, social platforms and advertising networks.
Orders are taken in your name for goods that never ship
Brand Protection · TakedownMonitoring of domain registrations, marketplaces, social commerce and advertising for use of your brand assets and product imagery, with takedown on confirmation.
Fraudulent sites and listings removed, usually before customer complaints arrive.
Thousands of infringements, one small team
Agentic Threat IntelligenceAgentic decisioning that evaluates logo similarity, on-page text, content and infrastructure before an alarm is created, with thresholds you control per brand.
Volume handled without a proportional headcount increase, and far fewer plausible-looking dead ends.
Gift card and loyalty balances are traded openly, with no chargeback
Dark Web MonitoringUnderground forum and marketplace monitoring for trading of your gift cards, loyalty accounts and balance-checking tooling.
Fraud methods caught while in discussion, not after they appear in reconciliation.
Checkout skimming is usually found by the card schemes, not by you
Fraud Detection · Attack Surface ManagementMonitoring for compromised payment infrastructure and for your cardholder data surfacing on underground markets.
Skimming detected from the output side when it is missed on the input side.
Fake brand and executive accounts harvest customer data
Brand Protection · Executive ProtectionSocial platform monitoring for accounts using your brand assets, executive names and imagery, with takedown on confirmation.
Accounts removed before follower volume builds.
AI that decides, explains itself, and learns your environment
Decides
AI agents decide whether an alarm should exist at all: evaluating infrastructure, content and visual signals before anything reaches your queue.
Explains
Every decision carries a step-by-step reasoning trail with full audit logs, so “why did this fire” and “why didn't it” are both answerable.
Adapts
Your analysts correct verdicts and explain why. The model adapts to your organisation, so tuning compounds instead of resetting.
This is the page where agentic decisioning is easiest to justify: brand abuse arrives in thousands, and per-agent thresholds let you tune for a distinctive logo or a generic one without rewriting a rule set.
Explore Agentic Threat IntelligenceYou don't need another dashboard
Findings arrive in the tools you already run. Marked ⇄ means bi-directional: status, severity and comments sync both ways, so closing it there closes it here.
Available through
Cortex XSOAR ⇄ 
Microsoft Sentinel ⇄ 
ServiceNow ⇄ 
Jira ⇄ 
Slack ⇄ 
Splunk 
Microsoft Teams 
Webhooks Browser extension 
Microsoft Entra ID Takedown can be triggered directly from Cortex XSOAR, so brand and SOC workflows share one queue. Social platform coverage is subject to platform-imposed limits, and we say so rather than implying otherwise.
What is targeting retail right now
Retail's adversary is more often an organised fraud operation than a named extortion brand: so the page carries a live campaign view alongside the extortion tracker.
Active phishing kits, fake storefront waves and social commerce impersonation campaigns, with indicators and targeted brands.
Groups currently posting retail and wholesale victims, with impact scoring mapped to your organisation.
Retail trade consistently ranks among the most exposed industries in regional dark web analysis.
Embedded view from the free Ransomware Intelligence Tracker, Threat Actor Database and Campaigns feed, filtered to this industry. Named actors and campaigns come from the live data, so the page stays current without a content update.
What our customers say.
50,000+ world-class brands and organizations across 150+ countries.
See SOCRadar in action.
A walkthrough run against your own brands: your domains, your product imagery, your executives: not a canned dataset.
- Your live exposure: fraudulent storefronts, counterfeit listings and impersonating accounts found against your own brand assets.
- Takedown in practice: how a fake storefront is confirmed, escalated to registrar and host, and suppressed through browser blocklists.
- Volume without headcount: per-brand agent thresholds tuned live for a distinctive mark and a generic one.
- One queue: takedown triggered straight from Cortex XSOAR so brand and SOC work the same list.
Questions we get from this sector
How do you take down a fake online store?
The fraudulent site is confirmed against your brand assets, product imagery and infrastructure signals, then escalated with evidence to the registrar, host and browser blocklist providers. Blocklist enforcement suppresses traffic across billions of devices while the removal itself is processed.
How are counterfeit marketplace listings removed?
Marketplaces, social commerce and advertising networks are monitored for listings using your brand assets and imagery. Confirmed infringements are submitted to the platform with supporting evidence, and tracked to removal in one activity queue.
How is brand impersonation detected at scale?
AI agents evaluate each candidate: logo similarity, on-page text recognition, content inspection, certificate and registration signals, and decide whether an alarm should be created at all. Thresholds are configurable per brand, so a distinctive mark and a generic one can be tuned differently.
Does this cover social media accounts as well as domains?
Yes, agentic impersonation decisioning covers social accounts as well as domains, with takedown on confirmation. Coverage depth varies by platform, since each platform sets its own limits on what third parties can monitor and report.
Additional Resources
Industry Threat Landscape Report
Generate a current view of brand abuse, credential exposure, extortion activity and fraud campaigns targeting retail and e-commerce.
Generate the reportSOCRadar Threat Research Unit
Original investigations from our threat research team, including current analysis of mass web-application compromise operations that turn legitimate sites into fraud infrastructure.
Read the latest researchCampaigns
Track active attack campaigns with indicators, targeted sectors, attributed actors and MITRE ATT&CK mappings. Free, no account.
Track campaigns