CVE-2024-57726
CVE-2024-57726 — SimpleHelp Missing Authorization Vulnerability
SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
Published Updated Sources: NVD, SimpleHelp (CNA), CISA, FIRST EPSS, GitHub, SOCRadar CTI
Triage
Is it exploited, how likely is exploitation, what does it touch, and how severe do the scoring sources call it.
Exploitation
Confirmed
CISA KEV, listed Apr 24, 2026
EPSS
67%
ahead of 99.3% of scored CVEs
CVSS base
9.9
critical
CISA SSVC assessment
Three decision points CISA publishes for the CVEs it assesses · SSVC 2.0.3. A stakeholder decision, not a severity score.
Exploitation
Active
none · proof-of-concept · active
Automatable
No
can an attacker script all four kill-chain steps
Technical impact
Total
partial · total control of the vulnerable component
Remediation
The vendor's own words where we have them.
Upgrade SimpleHelp to a fixed release. Apply vendor patches per advisory and restrict external exposure of the affected component until patched.
CISA required action
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Federal deadline May 8, 2026 — passed 137 days ago
First 24 hours
Ordered from the record's own fields — exposure first, because you cannot patch what you have not found.
- Identify exposed assets running affected vendor/product/version combinations.
- Treat as emergency remediation because CISA KEV status is present.
- Search available logs for exploit probes, errors, authentication anomalies, or suspicious child processes matching the vulnerability class.
Affected scope
Vendor, product and version as the advisories word them.
| Vendor | Product | Versions | Status |
|---|---|---|---|
| SimpleHelp | SimpleHelp | — | Vulnerable |
Attack characteristics
The CVSS vector, decoded. It describes the attack, not your exposure to it.
Availability
High
Confidentiality
High
Integrity
High
Scope
Changed
Attack Complexity
Low
Attack Vector
Network
Privileges Req
Low
User Interaction
None
Every base score collected
Sources score independently and disagree; each row says who scored it and under which version.
| Score | Version | Severity | Expl. | Impact | Source |
|---|---|---|---|---|---|
| 9.9 | CVSS 3.1 | critical | 3.1 | 6 | NVD, CNA |
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H
What this weakness leads to
MITRE's own consequences and mitigations for the weakness class — the authority's wording, not guidance derived from the CVSS vector.
CWE-862 · Missing Authorization
- Read Application Data
- Read Files or Directories
- Modify Application Data
- Modify Files or Directories
Mitigation: Divide the software into anonymous, normal, privileged, and administrative areas. Reduce the attack surface by carefully mapping roles with data and functionality. Use role-based access control (RBAC) [REF-229] to enforce the roles at the appropriate boundaries. Note that this approach may not protect against horizontal authorization, i.e., it will not protect a user from attacking others with the same role.
Weakness & attack patterns
- CWE-862
Inferred from the weakness class — not observed against this CVE.
- T1211Exploitation for Defensive Evasion
- T1542.002Pre-OS Boot: Component Firmware
- T1556Modify Authentication Process
CISA KEV details
CISA lists a CVE here once it has evidence of exploitation against real targets.
Listed
Apr 24, 2026
Federal deadline
May 8, 2026
passed 137 days ago
Ransomware use
Known
CISA records ransomware use only for campaigns it has confirmed, so “Unknown” means unrecorded, not ruled out. The deadline binds US federal agencies; for everyone else it is a date to argue against.
Public exploit
Capability, not use: code existing is a different claim from anyone running it.
Repositories
3
1 of the 3 sampled are weaponized
Social mentions
Posts naming this CVE. Attention, not evidence of exploitation — it spikes on disclosure and decays whether or not anything is exploited.
CVE-2024-57726: CISA KEV: SimpleHelp missing authorization lets low-priv techs mint over-privileged API keys and escalate to server admin. What happened CISA added CVE-2024-57726 to its Known Exploited Vulnerabilities catalog on 2026-04-24, triggering mandatory…
@lyrie_ai· May 4, 2026
What happened CISA added CVE-2024-57726 to its Known Exploited Vulnerabilities catalog on 2026-04-24, triggering mandatory remediation for U.S. federal civilian agencies under BOD 22-01 CISA KEV. The vulnerability is a missing authorization flaw in SimpleHelp that allows a…
@lyrie_ai· May 4, 2026
CVE-2024-57726 in SimpleHelp. CVSS 9.9. Any technician account can generate admin-level API keys. No authorization check. When chained with CVE-2024-57728 zip-slip RCE, you get full server takeover from a single low-privilege credential. Federal deadline 8 May 2026.
@inferlume_hq· May 1, 2026
Priority order for today. cPanel CVE-2026-41940. SimpleHelp CVE-2024-57726 and CVE-2024-57728. Windows Shell CVE-2026-32202. ActiveMQ CVE-2026-34197. Linux Copy Fail CVE-2026-31431. Samsung MagicINFO CVE-2024-7399. D-Link DIR-823X CVE-2025-29635.
@inferlume_hq· May 1, 2026
06:05 UTC: CVE-2024-57726 disclosed. The Four-CVE KEV Cluster: How DragonForce and Mirai Turned CISA's April 24 Drop Into a Live Ransomware-and-Botnet Race
@lyrie_ai· Apr 30, 2026
18 more posts on this CVEShowing 5 of 23 · Who is discussing this CVE, and how loudlyUnlock freeDetection
Read off the CVSS vector and the weakness class. Starting points, not rules we have tested.
- Prioritize edge telemetry for network-reachable SimpleHelp.
- Monitor for scanner or exploit-pattern traffic after 3 public PoC repositories were reported.
Groups associated with this CVE
Groups reported in connection with this vulnerability. A reported association, not a confirmed observation of that group using it — and not scoped to any sector or campaign.
16 more threat groups on this CVEShowing 5 of 21 · Attribution, campaigns and the malware each one runsUnlock freeTimeline
What happened to this CVE, newest first — with the readings a source repeats on a schedule counted underneath rather than listed.
- 2026
Added · CVSS 3.1 9.9 (AV:N)
Jun 17, 2026 · NVD
Added to CISA KEV catalog
Apr 24, 2026 · CISA
- 2025
Initial · CVE published
Jan 15, 2025 · NVD
Source activity
Readings a source repeats on a schedule, counted rather than listed.
- 18×TweetsNov 7, 2025 – May 5, 2026 · SOCRadar CTI
- 17×SVRS was changedApr 30, 2026 – May 30, 2026 · SOCRadar CTI
- 1×CVE modified by NIST: CISA KEV details updated.Apr 25, 2026 · SOCRadar CTI
- 1×CVE appeared in the Cve Trends.Apr 25, 2026 · SOCRadar CTI
- 1×3 times mentioned on 2 Telegram channelsApr 25, 2026 · SOCRadar CTI
References
7 on the record
- simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier
Release Notes, NIST, Vendor Advisory
- www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/
Third Party Advisory, NIST
- www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57726
US Government Resource, NIST
- www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/
Technical Description, NIST
- www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce
Third Party Advisory, NIST
- simple-help.com/kb---security-vulnerabilities-01-2025%23security-vulnerabilities-in-simplehelp-5-5-7-and-earlier
NIST
- nvd.nist.gov/vuln/detail/CVE-2024-57726
Vendor Advisory
Coverage
20 stories from the feeds we poll
Storm-1175 Replaces Medusa With New StormEncryptor Ransomware - Security Affairs
securityaffairs.com · Aug 13, 2026
News brief: Week's top breaches stem from third-party attacks
techtarget.com · May 30, 2025
April 2026 CVE Landscape
recordedfuture.com · May 15, 2026
Daily Report 16 Nov 2025
vulnerabledisclosures.blogspot.com · Nov 16, 2025
U.S. CISA adds SimpleHelp flaw to its Known Exploited Vulnerabilities catalog
securityaffairs.com · Jun 30, 2026
15 more reports on this CVEShowing 5 of 20 · Vendor research and security press coverageUnlock freeElsewhere on this site
- SimpleHelpevery CVE for this vendor
- April 2026what else CISA listed
- Access Controlsame class
- CWE-862other pages naming this weakness
Not in any source we poll
Listed rather than left blank: an empty field and an unmeasured one look identical on screen, and only one is a reason to look elsewhere.
- No confirmed IOCs, IP addresses, domains, file hashes, or malware artifacts supplied.
- No organization-specific asset inventory, compensating-control status, or patch deployment evidence supplied.
- No exploit packet captures, log samples, or incident case IDs supplied.
Answered from this record1
What should defenders know first?
CVE-2024-57726 is SimpleHelp Missing Authorization Vulnerability, a critical vulnerability affecting SimpleHelp from SimpleHelp . The current evidence lists it in CISA KEV, and the exploit status is: Yes: CISA KEV signal present. Public exploit evidence is: 3 public PoC repositories reported; 1 marked weaponized in current dataset. The affected-version evidence is listed in the key facts and affected products tables. Defenders should first verify whether exposed or business-critical assets run those versions, then apply vendor patches or mitigations, restrict reachable attack surface, and preserve logs for detection review. CVSS 9.9 describes technical severity, while EPSS 67% helps estimate near-term exploit likelihood; neither replaces asset context. Unknown fields should remain explicit in tickets, and threat actor, IOC, victimology, or payload claims should not be added unless a cited source supports them. Monitor CISA KEV, vendor advisories, NVD changes, public PoC repositories, and internal telemetry for update triggers.