CVE-2025-24388
CVE-2025-24388 — Unsafe handling of AJAX calls
A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected
Published Updated Sources: cvelistV5, OTRS
Triage
Is it exploited, how likely is exploitation, what does it touch, and how severe do the scoring sources call it.
Exploitation
Unreported
no source claims exploitation
EPSS
0%
chance of exploitation in 30 days
CVSS base
3.8
LOW
CISA SSVC assessment
Three decision points CISA publishes for the CVEs it assesses · SSVC 2.0.3. A stakeholder decision, not a severity score.
Exploitation
None
none · proof-of-concept · active
Automatable
No
can an attacker script all four kill-chain steps
Technical impact
Partial
partial · total control of the vulnerable component
Affected scope
The catalog records vendors and products as separate lists, not pairs, so which product belongs to which vendor is not something this page can say.
Vendors (1)
Products (2)
Every base score collected
Sources score independently and disagree; each row says who scored it and under which version.
| Score | Version | Severity | Expl. | Impact | Source |
|---|---|---|---|---|---|
| 3.8 | CVSS 3.1 | LOW | — | — | cvelistV5 |
Weakness & attack patterns
- CWE-184
References
1 on the record
Elsewhere on this site
Not in any source we poll
Listed rather than left blank: an empty field and an unmeasured one look identical on screen, and only one is a reason to look elsewhere.
- No confirmed IOCs, IP addresses, domains, file hashes, or malware artifacts supplied.
- No organization-specific asset inventory, compensating-control status, or patch deployment evidence supplied.
- No exploit packet captures, log samples, or incident case IDs supplied.