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MEDIUMpublic exploit

CVE-2026-48208

CVE-2026-48208 — Denial-of-Service via SVG Rendering in Ticket

An improper neutralization of active SVG content in OTRS or ((OTRS)) Community Edition ticket article rendering allows attackers to inject specially crafted SVG payloads via email content, leading to browser-side resource exhaustion and denial of service when affected tickets are opened by an agent or customer. The issue can be exploited without JavaScript execution and is not mitigated by the configured Content Security Policy (CSP). This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected

Published Updated Sources: cvelistV5, OTRS

Triage

Is it exploited, how likely is exploitation, what does it touch, and how severe do the scoring sources call it.

Exploitation

Exploit code

public exploit, none observed

EPSS

0%

chance of exploitation in 30 days

Affects

otrs

2 products listed

CVSS base

6.5

MEDIUM

CISA SSVC assessment

Three decision points CISA publishes for the CVEs it assesses · SSVC 2.0.3. A stakeholder decision, not a severity score.

CISA

Exploitation

None

none · proof-of-concept · active

Automatable

No

can an attacker script all four kill-chain steps

Technical impact

Partial

partial · total control of the vulnerable component

Affected scope

The catalog records vendors and products as separate lists, not pairs, so which product belongs to which vendor is not something this page can say.

Vendors (1)

Products (2)

otrsotrs community edition

Every base score collected

Sources score independently and disagree; each row says who scored it and under which version.

ScoreVersionSeverityExpl.ImpactSource
6.5CVSS 3.1MEDIUM——cvelistV5

Weakness & attack patterns

  • CWE-400
  • CWE-791

Attack patterns reported against this CVE. The ATT&CK techniques below are inferred from its weakness class.

  • T1499Endpoint Denial of Service

Public exploit

Capability, not use: code existing is a different claim from anyone running it.

Indexed by

poc in github

References

1 on the record

Elsewhere on this site

  • otrsevery CVE for this vendor
  • CWE-400other pages naming this weakness

Not in any source we poll

Listed rather than left blank: an empty field and an unmeasured one look identical on screen, and only one is a reason to look elsewhere.

  • No confirmed IOCs, IP addresses, domains, file hashes, or malware artifacts supplied.
  • No organization-specific asset inventory, compensating-control status, or patch deployment evidence supplied.
  • No exploit packet captures, log samples, or incident case IDs supplied.