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HIGH

CVE-2026-48812

CVE-2026-48812 — FreeScout Allows Unauthenticated Access to Legacy Attachment Files

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.221, FreeScout's attachment download route skips token authentication for any attachment whose `token_type` is set to `1` (`TOKEN_TYPE_LEGACY`). Because this route is unauthenticated and the file path is deterministic, an unauthenticated remote attacker can download any attachment that was created by an older version of FreeScout without possessing a valid token or session. Version 1.8.221 contains a fix.

Published Updated Sources: cvelistV5, GitHub_M

Triage

Is it exploited, how likely is exploitation, what does it touch, and how severe do the scoring sources call it.

Exploitation

Unreported

no source claims exploitation

EPSS

1%

chance of exploitation in 30 days

Affects

freescout help desk

freescout

CVSS base

7.5

HIGH

CISA SSVC assessment

Three decision points CISA publishes for the CVEs it assesses · SSVC 2.0.3. A stakeholder decision, not a severity score.

CISA

Exploitation

PoC

none · proof-of-concept · active

Automatable

Yes

can an attacker script all four kill-chain steps

Technical impact

Partial

partial · total control of the vulnerable component

Affected scope

The catalog records vendors and products as separate lists, not pairs, so which product belongs to which vendor is not something this page can say.

Products (1)

freescout

Every base score collected

Sources score independently and disagree; each row says who scored it and under which version.

ScoreVersionSeverityExpl.ImpactSource
7.5CVSS 3.1HIGHcvelistV5

Weakness & attack patterns

  • CWE-287

Attack patterns reported against this CVE. The ATT&CK techniques below are inferred from its weakness class.

  • T1548Abuse Elevation Control Mechanism
  • T1040Network Sniffing
  • T1185Browser Session Hijacking

References

2 on the record

Elsewhere on this site

Not in any source we poll

Listed rather than left blank: an empty field and an unmeasured one look identical on screen, and only one is a reason to look elsewhere.

  • No confirmed IOCs, IP addresses, domains, file hashes, or malware artifacts supplied.
  • No organization-specific asset inventory, compensating-control status, or patch deployment evidence supplied.
  • No exploit packet captures, log samples, or incident case IDs supplied.