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CVE-2024-2078

Medium Severity
Helpdeskz
SVRS
30/100

CVSSv3
6.1/10

EPSS
0.00057/1

CVE-2024-2078 is a Cross-Site Scripting (XSS) vulnerability in HelpDeskZ, potentially allowing attackers to inject malicious scripts. This affects HelpDeskZ version 2.0.2 and earlier, enabling attackers to partially hijack user sessions by exploiting the email field. The SVRS score is 30 indicating a low risk. While the CVSS score is 6.1, the low SVRS suggests limited real-world exploitation currently. An attacker could leverage this vulnerability to execute arbitrary JavaScript code in a user's browser. Although the risk is not critical according to the SVRS, organizations using affected HelpDeskZ versions should still apply necessary patches or mitigations to prevent potential exploitation and secure user sessions.

In The Wild
CVSS:3.1
AV:N
AC:L
PR:N
UI:R
S:C
C:L
I:L
A:N
2025-04-16

2024-03-01
Eye Icon
SOCRadar
AI Insight

Description

CVE-2024-2078 is a Cross-Site Scripting (XSS) vulnerability in HelpDeskZ versions 2.0.2 and earlier. An attacker can exploit this vulnerability by sending a specially crafted JavaScript payload in an email field, allowing them to partially control an authenticated user's browser session. The SVRS for this vulnerability is 38, indicating a moderate risk.

Key Insights

  • Exploitation: Active exploits have been published, indicating that attackers are actively exploiting this vulnerability.
  • Impact: Successful exploitation could allow an attacker to steal sensitive information, such as cookies, session tokens, and other data, from authenticated users.
  • Affected Users: All users of HelpDeskZ versions 2.0.2 and earlier are potentially affected by this vulnerability.
  • Threat Actors: No specific threat actors or APT groups have been identified as actively exploiting this vulnerability.

Mitigation Strategies

  • Update Software: Update HelpDeskZ to the latest version (2.0.3 or later) to patch the vulnerability.
  • Enable XSS Protection: Implement XSS protection mechanisms, such as input validation and output encoding, to prevent malicious scripts from being executed.
  • Use a Web Application Firewall (WAF): Deploy a WAF to block malicious traffic and prevent XSS attacks.
  • Educate Users: Educate users about the risks of XSS attacks and how to avoid them, such as being cautious of suspicious links and emails.

Additional Information

  • The Cybersecurity and Infrastructure Security Agency (CISA) has not issued a warning for this vulnerability.
  • The vulnerability is not currently being exploited in the wild.

If users have additional queries regarding this incident, they can use the 'Ask to Analyst' feature, contact SOCRadar directly, or open a support ticket for more information if necessary.

Indicators of Compromise

No IOCs found for this CVE

Exploits

No exploits found for this CVE

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News

CVE-2024-2078 | HelpDeskZ up to 2.0.2 email cross site scripting
vuldb.com2025-03-04
CVE-2024-2078 | HelpDeskZ up to 2.0.2 email cross site scripting | A vulnerability classified as problematic was found in HelpDeskZ up to 2.0.2. Affected by this vulnerability is an unknown functionality. The manipulation of the argument email leads to cross site scripting. This vulnerability is known as CVE-2024-2078. The attack can be launched remotely. There is no exploit available.
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Social Media

No tweets found for this CVE

Affected Software

Configuration 1
TypeVendorProduct
AppHelpdeskzhelpdeskz

References

ReferenceLink
[email protected]https://www.incibe.es/en/incibe-cert/notices/aviso/cross-site-scripting-vulnerability-helpdeskz
AF854A3A-2127-422B-91AE-364DA2661108https://www.incibe.es/en/incibe-cert/notices/aviso/cross-site-scripting-vulnerability-helpdeskz
[email protected]https://www.incibe.es/en/incibe-cert/notices/aviso/cross-site-scripting-vulnerability-helpdeskz

CWE Details

CWE IDCWE NameDescription
CWE-79Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')The software does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.

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